Website Terms, Conditions & Policies
The Great Escape Company provides the information on this website for general purposes only. Content is subject to change without notice.
Terms & Conditions
1. Introduction
Welcome to The Great Escape Company website ("the Website"). These Terms & Conditions govern your access to and use of the Website. By using the Website, you agree to comply with these terms. If you do not agree, you must discontinue use immediately.
2. Company Information
The Great Escape Company is a company registered in England and Wales, with the following details:
Company Name: The Great Escape Company
Registered Office Address: Great Hagley, Hopton Castle, Shropshire, SY7 0QF
Company Registration Number: 8241066
3. Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment. Prohibited uses include, but are not limited to:
Transmitting any unlawful, harmful, or offensive material.
Attempting to gain unauthorised access to the Website, server, or related systems.
4. Intellectual Property
All content on the Website, including text, images, logos, and trademarks, is the property of The Great Escape Company unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.
5. Limitation of Liability
The Great Escape Company shall not be liable for any direct, indirect, or consequential damages arising from the use or inability to use the Website.
6. Modification of Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the Website.
7. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact Information
For inquiries regarding these Terms & Conditions, please contact us:
Email: info@greatescapecompany.com
Phone: 07974 242841
Privacy Policy
1. Introduction
The Great Escape Company ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.
2. Data We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, postal address.
Usage Data: IP addresses, browser type, and website activity through tools such as Google Analytics.
3. How We Use Your Data
We use your data to:
Provide and manage bookings or services.
Respond to inquiries and improve customer interactions.
Enhance the Website’s functionality and user experience.
4. Legal Basis for Processing
We process your data based on:
Your Consent: When you provide explicit permission for certain activities (e.g., subscribing to newsletters).
Legitimate Interests: To improve our services and manage business operations.
5. Data Sharing
We may share your data with trusted third-party service providers, including:
Squarespace: Our website is hosted on Squarespace. By using the Website, you are also subject to Squarespace’s privacy policy. For more details, please visit: Squarespace Privacy Policy.
Payment Processors: Payments made on the Website are securely processed through Stripe or PayPal. These services handle your payment information, including card details, directly and securely. Please refer to their privacy policies for more information:
We require all third parties to comply with GDPR regulations. We will never sell your data.
6. Data Retention
We retain your data for up to 6 years after your booking to comply with legal obligations (e.g., accounting) and facilitate future bookings.
7. Your Rights
Under UK GDPR, you have the following rights:
Access your personal data.
Request correction or deletion of your data.
Object to or restrict processing.
Lodge a complaint with the Information Commissioner’s Office (ICO).
8. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Information
For privacy-related inquiries, please contact:
Email: info@greatescapecompany.com
Phone: 07974 242841
Cookies Policy
1. Introduction
This Cookies Policy explains how The Great Escape Company uses cookies on the Website. By using the Website, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve your experience and analyse website usage.
3. Types of Cookies We Use
Essential Cookies: Necessary for the Website to function.
Performance Cookies: Help us understand how visitors interact with the Website.
Functional Cookies: Enable enhanced features such as remembering user preferences.
4. Managing Cookies
You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
5. Consent
We use a cookie consent banner to obtain your explicit consent for non-essential cookies.
6. Changes to This Policy
We may update this Cookies Policy periodically. Updates will be posted on this page.
7. Contact Information
For questions about this Cookies Policy, please contact:
Email: info@greatescapecompany.com
Phone: 07974 242841